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    Terms and conditions

Cancellation terms

For cancellations of the entire reservation, the Uniform Conditions of Catering Services apply. The UVH is binding for anyone who uses our services.

If you cancel the entire meeting, you must confirm this in writing.

 

Definitive number of guests

For a reservation we depend on the number of guests mentioned in the offer. With regard to the following conditions as described in the cancellation period, the number of guests can be changed.

Cancellation period

  • More than 3 months before arrival, 100% free cancellation
  • More than 1 month before arrival, 50% of the number of guests may be reduced free of charge
  • More than 14 days before arrival, 25% of the number of guests may be reduced free of charge
  • More than 3 days before arrival, 10% of the number of guests may be reduced free of charge
  • Less than 3 days prior to arrival, reduction in the number of guests will be charged 100%